A position has become available for a Retail Systems Trainer to join our dynamic team, based in Durban.


Prepare & provide training to Retail Stores and DC Staff on SPAR Approved systems to enable Users to utilize systems more efficiently.

Focus Areas for the Position:

  • Co-ordinate Systems training (DC & Retail) in line with Skills Legislation and SPAR Academy requirements.
  • Deliver Systems Training to both DC and Retail Users.
  • Develop skills and competencies in the application and utilization of SPAR Retail Systems.
  • Evaluate the effectiveness of training and implement improvements.
  • Develop and ensure update of all training material.
  • Market and advertise training courses & schedules.
  • Provide advice and guidance to store Owners/Managers in regard to Systems training.
  • Ensure updated and accurate Training Reports, Certificates, etc.
  • Recover Training costs from the Retailer and Administer on a monthly basis.
  • Attend to ad hoc training projects as and when required.
  • Provide guidance on the use of systems at Retail.
  • Attend to System Upgrades, rollouts and store openings to provide guidance and training.
  • Attend to and resolve all IT calls relating to Software.
  • Provide Training with IT Scanning & SIGMA System conversion projects.
  • Implement and monitor systems and control checklists at Retail.
  • Guide, encourage and assist retailers to make use of their IT Systems.
  • Ensure required administrative duties are performed.
  • Manage IT related Project/Training at Retail
  • Troubleshoot and resolve system related problems / issues at Store level.
  • Complete system audits at store level.
  • Implement & maintain existing & new system standards at Retail.
  • Provide in store training at Retail.



  • Matric
  • IT related Qualification Advantageous
  • 2-3 Years’ experience in SIGMA
  • Facilitation Experience in Systems related Training & Administration
  • Excellent Technical & Software Computer Skills
  • Good understanding of the SPAR business
  • Accounting Experience Advantageous
  • ETDP Qualification Advantageous
  • Team Player
  • Strong Interpersonal Skills and Communication Skills
  • Must be able to work under pressure.
  • Good planning & organizational skills
  • Self-Starter & ability to use initiative.
  • Willingness to travel extensively and spend time away from home.
  • Must be able to work unsupervised.
  • Good Analytical & Decision-Making Skills


Prior experience may compensate for qualifications not met and all appointments are subject to our Affirmative action policy.


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