Service Consultant vacancy

Job Title                               Service Consultant (Kempton Park/Tembisa)

Division                                               Operations

Business Unit                    Branches

Location – Branch / Campus         Kempton Park Festival Mall 112

Location – Province         Gauteng

Purpose of the Role       Capitec Bank is on the lookout for a dynamic, self-motivated team member sharing our passion for excellent client service. As a Service Consultant (Teller), you are required to deliver a quality front-line banking service to our clients within the branch by:

• consulting with clients

• gathering and capturing of information

• deposit-taking transactions

• new client take on procedures

• assisting clients with general banking related queries

Qualifications   National Senior Certificate (Grade 12) (Essential)

3 year qualification; business or related (Preferred)

Experience         Preference will be given to candidates with:

• Face to face client service experience within a retail / client service industry

• Experience in the identification of sales leads and cross-selling opportunities

• Supervisory / first line management experience (includes acting management experience) is an added advantage

Knowledge and skills     Knowledge and understanding of:

• Basic calculations

• Retail/consumer service environment

Competencies required:

• Passion for client service

• High energy levels and a sense of urgency

• Impact within a team environment (dynamic, articulate, has presence)

• Emotional maturity

• Conscientious

• Adaptable

• Analysing and diagnosing skills

• Computer literate in MS Office

Additional Requirements             • Clear criminal and credit record

• Willing to work extended working hours and weekends

• Access to transport (personal / public)

• Flexible and mobile across regions is an advantage

• Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system

To apply for this position click here

closing date: 2019/03/15