mrpmoney is looking for motivated, passionate Insurance Telesales ,The Telesales agent will be responsible for selling financial services products to customers over the telephone. The key focus of this role will include explaining products
to prospective customers, closing sales, maintaining good customer relations when dealing with queries relating to products on offer, and meeting daily and monthly sales targets.
Duties:
- Efficiently contact prospective customers to present information and explain available products.
- Deliver prepared sales talks effectively, reading from a script that describes products, in order to persuade potential customers to purchase a product.
- Effectively explains products and prices, and answer questions from customers.
- Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence.
- Efficiently updates customer details and communications on Consolidated Debtor System.
- Ensure quality of calls is in line with Service Level Agreements.
- Ensure quality, friendly, consistent interaction when dealing with customers,Respond to and action all customer communication.
Insurance Sales Agents Job vacancy
Responsibilities
Efficiently contact prospective customers to present information and explain available products.
Deliver prepared sales talks effectively, reading from a script that describes products, in order to persuade potential customers to purchase a product.
Effectively explains products and prices, and answer questions from customers.
Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence.
Efficiently updates customer details and communications on Consolidated Debtor System.
Ensure quality of calls is in line with Service Level Agreements.
Ensure quality, friendly, consistent interaction when dealing with customers.
Respond to and action all customer communication.
Requirements
Must be a matriculate and be Computer literate(MS Word, MS Excel, MS Outlook), The individual must have Good communication skills
and be fluent in English both written and verbal. Agent be persuasive and Knowledge in FAIC, FICA, National Credit Act
, all relevant insurance legislation and Knowledge of Ombudsman, The individual must have Telephone skills and Closing skills, and Full FAIS accreditation and valid RE5 certification would be an advantage
A little about us:
Passion, value and partnership. If you believe in these core values, we believe you’re a perfect match for the Mr Price Group. The Mr Price Group has 6 trading divisions namely: mrp, mrphome, mrpsport, Miladys, Sheet Street and mrpmoney. We employ over 16000 people and retail in over 1000 South African based stores, almost 100 international stores and through our online channels offering our full product assortments.
mrpmoney is an equal opportunity employer and is committed to Employment Equity.