closing date: 2018/10/30
Details
| Job Title | Service Consultant – Florida |
| Division | Operations |
| Business Unit | Branches |
| Location – Branch / Campus | Florida Flora Centre |
| Location – Province | Gauteng |
| Purpose of the Role | Capitec Bank is on the lookout for a dynamic, self-motivate team member sharing our passion for excellent client service. As a Service Consultant (Teller) you are required to deliver a quality front-line banking service to our clients within the branch by: • consulting with clients, • gathering and capturing of information, • deposit- taking transactions, • new client take on procedures and • assisting clients with general banking related queries. |
| Qualifications | • National Senior Certificate (Grade 12) or National Certificate (Vocational) essential • Preferably a relevant tertiary qualification in Commence / Management |
| Experience | Preference will be given to candidates with: • Face to face client service experience within a retail / client service industry • experience in the identification of sales leads and cross selling opportunities Supervisory/ first line management experience (includes acting management experience) is an added advantage |
| Knowledge and skills | • Passion for client service • High energy levels and a sense of urgency • Impact within a team environment (dynamic, articulate, has presence) • Emotional maturity • Conscientious • Analysing and diagnosing skills • Adaptable • Computer literate in MS Office |
| Additional Requirements | • Clear credit record • Clear criminal record • Willing to work extended working hours and weekends • Access to transport (personal / public) • Flexible and mobile across regions is an advantage • Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system (system related requirement) |